Requests for Photos
Personal and Commercial
Hi Thank you for thinking of Icon Media Asheville for capturing your events or commercial images. Each year, we take thousands of photos, meet all kinds of folks, and travel all over to do what we do.
Here are a few things to keep in mind when making a request for images:
1. We are constantly looking around, pointing our cameras, and taking photo's. Unfortunately for a lot of events, we are there to capture the event, so we may not have an image of every person there.
2. We post the best of what we have. For most events, we will post the best captures that represent the event or vibe of the event. We tend to have images that we don't post. If we are working an event for you, or you are an attendee of an event, you may request images at an additional charge. Our fee is based on processing a certain amount of images based on your event and not every photo we take.
3. Once we post our images, the image files are removed from our computers and stored on another server. Having said that, images request from past events involve us pulling the images up from the server, culling through the images, processing the image, stamping with a race logo if needed , posting, invoicing, and delivering the image. This process can take anywhere from 20 minutes to over an hour.
4. There is Search Fee for us to search for an image, in the event we do not have the images you requested, you still have to pay the fee, it is non-refundable. We will bill you prior to processing any requests for images. The basic fee is $10. Multiple images or larger request or multiple requests will result in a additional charges.
5. Commercial requests. We're all to happy to take your request. Contact us for pricing and details.